Holly said that she has been sucked into “upgrade programs” in the past, and when she got there, the deal magically changed, car wasn’t available, and her notes went up. So you can understand why she would be apprehensive when I called and told her that I was going to lower her notes and upgrade her car at the same time. I took her from a 2016 to a 2018, lowered her interest rate and saved her....$49/month from what she has been paying!!! I can’t make that stuff up. Come see me...